We hope you're happy with your TYF purchases. Most products have a lifetime manufacturers' guarantee, or our TYF Good for Life promise. We have a no quibble return policy. If our stuff doesn't do what it should, then you may return it to us for a repair, replacement or refund.

Simply follow the instructions below:

Please complete the online form - if necessary include any extra information in the message box.

Package up your item securely.

Print the address label and attach it to your return package.

Make sure you get a 'proof of posting' for your package. we recommend you use SPECIAL DELIVERY or RECORDED DELIVERY.

We will not be held accountable for any item going missing in the post and this will protect you against the loss of items.