TYF Booking Office Assistant

“A day I’ll never forget!” “Life-affirming!”
“The best day! Loved it so much!”
“Fantastic trip giving a whole new perspective on
the Pembrokeshire coast” “Friendly helpful staff”

As a society we are at risk of losing the connections to nature that helped us understand and care for it. Lower levels of activity and time outdoors are causes of increasing physical and mental health. Young people are not learning the skills to play safely in nature from their parents like they used to.

TYF is invested in offering a ‘Lifetime of Adventure’, introducing children to safe, adventurous play from the earliest age, then supporting people with skills, confidence, equipment and encouragement as they move into older age. We teach to help folk fall in love with nature so deeply it changes the way they live, forever.

We have thousands of people walking through our doors during the summer season, wanting to try something new and participate in an adventure experience, but are sometimes cautious in making the first step. We are looking for booking office staff who are enthusiastic in helping reassure our customers that they will be in safe hands and keeping the psych of adventure alive.

Come join our team at TYF where positivity, adventure, love and care for nature is at the heart of everything we do .

Responsibilities

  • Managing bookings
  • Selling TYF Activities
  • Consistently superb customer service
  • Knowledge of TYF’s vision and values
  • Working alongside the ethical retail store

Essential Attributes

  • Experience in administration and
    taking bookings
  • Love for nature and the outdoors
  • Proven organisational experience
  • Exceptional interpersonal skills
  • Strong team player
  • Awesome customer service
  • Flexible attitude to support the wider team,
    assisting in any other tasks
  • Flexible working pattern
  • Comfortable taking instructions

Desirable Attributes

  • A second language
  • Demonstrate passion for the environment

If this resonates with you, then we would love for you to send us an email with your CV by the end of January 2019 to abiy.b@tyf.com

Full time & part-time seasonal positions available. Hours negotiable. Positions begin Easter 2019.